Priority assistance for corporate clients

Support channels and response times

📞 Phone

Executive direct line

Calls to the corporate mobility team, available Monday to Friday between 08:00 and 20:00. Average response time is under 90 seconds.

📧 Email

Official support address

Write to info@fantravelist.com for complex compliance requests or itinerary adjustments. Standard response is within a maximum of 4 business hours.

💬 Internal chat

Real-time consultancy

The integrated portal chat allows quick resolution of booking and budget issues. SLA for messages is 15 minutes during operational hours.

📄 Support tickets

Dedicated ticketing system

For cases requiring audit or escalation, open a ticket directly from the dashboard. Initial response time is 2 hours, with full resolution within 24 hours.

📋 Corporate FAQ

Frequently asked questions for departments

Access the FAQ section for quick guides on expense policies, security, and approval procedures. Updated monthly.

🔒 Compliance portal

Automated reports and alerts

Through the Compliance and Security Module, you can generate audit reports and receive notifications about geo-political risks. Technical support is included 24/7.

Executive Booking Portal

Centralized management of business trips, with direct integration into expense policies.

View solution

Compliance and Security Module

Real-time monitoring of risks and compliance for international delegations.

Learn more

Corporate Budget Optimizer

Advanced algorithms for choosing the most efficient transport and accommodation options.

Discover how it works

What to prepare before the first consultation

Concrete material on the preparatory steps for platform implementation.

Read the article

How to choose a suitable service format

Practical decisions and limits in selecting corporate mobility modules.

View details

Cookie settings We use cookies for the stable functioning of the site, preserving basic choices, and understanding which pages are useful. You can accept, reject, or check the settings before continuing.

RO EN